has to be accountability. someone has to pay. there are trillions of dollars lost, life savings were lost, employment was ended for thousands of americans. they re not if a forgiving mood. reporter: mounting legal troubles forced them to report a $380 million loss in the most recent quarter leading to his first loss as chairman and ceo of the bank. dimon s year could get worse. the government can still pursue criminal charges against j.p. morgan. there s no question that there have been failures by j.p. morgan. the controls do look very inadequa inadequate. $13 billion is certainly a huge amount of money, but here s a couple things you have to remember, firstly j.p. morgan acquired washington mutual s at the height of the urging of regulators at the height of the financial crisis. j.p. morgan says those funds are pretty much responsible for 80% of the mortgage miskicked and now j.p. morgan is having to pay