By Marianne Calnan2021-01-15T12:37:00+00:00
Partners showed “excellent” customer service skills throughout our shopper’s visit to the Mill Lane, Swindon store
Waitrose continues to shine in service and availability, racking up yet another Grocer 33 store of the week award.
Its partners showed “excellent” customer service skills throughout our shopper’s visit to the Mill Lane, Swindon store on Friday afternoon. One team member particularly impressed when she made the effort to bring our shopper the bagels she needed.
There were a number of staff on the shop floor restocking shelves but they did so without obstructing customers. The store had just one out-of-stock and one not-stocked item, as it claimed a strong score of 89.