I m going to be sharing my agency s step-by-step process on how to effectively deal with negative word of mouth (WOM). In my previous article I looked at sustained negative WOM. This article focuses on situational WOM and outlines a five-point plan to counter negative perceptions that are being spread.
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Enterprise resource planning solutions (ERP) optimise efficiency, reduce waste and costs, increase sales and productivity, and most of all allow leaders to make accurate, informed and strategic decisions.
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