Because of that website that constantly was crashing for pacific gas electric. They said today the average customer who called in and was on hold on the phone for 21 minutes. Before they finally got any information out of utility. We dont know if that number includes the number of people who simply hung up out of frustration. Coming up tonight at 6 pm hear from the ceo again about how exactly how much of their equipment was damaged during the wind event. At the same time pg e said it needs to raise the electricity rates by more than 7 in january. Utility said in a typical residential customer will see an increase of about nine dollars a month. The average electric bill would be about 130. The latest rate hikes would start in january if the puc signs off. More than 2 increase just took effect on october 1. We are following additional developing news about pg e. This one is out in pleasant hill. They are dealing with another power outage. They are working to get power back on for more th