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Apr 19, 2021 Clickatell has launched Chat Flow, a new product that enables organisations to easily create, edit, test, and manage chat commerce communications across multiple channels. With Chat Flow, companies deploy turnkey user experiences with little or no-code requirements using popular chat apps. Chat Flow slashes the time to market and brings tangible returns almost immediately. Chat Flow’s app-like functionality on trusted chat channels, which provides consumers with in-depth product information, issue resolution, and the ability to interact and make purchases within a chat conversation, is timely and valued, according to recent research. Clickatell’s own recent research shows 54% of consumers have used a chat app to talk to a business, with younger generations doing so at even higher rates.

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