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It is alarming: After second outage this year, experts say AT&T risks customer loyalty

AT&T's second prolonged outage so far this year left customers irate on Tuesday, with experts criticizing the company's response and saying the wireless company risked losing user loyalty over the issues.

United statesNew yorkCamden countyVillanova universityMojtaba vaeziWireless networking laboratory at villanova universityUniversity of southern californiaWireless networking laboratoryDown detectorDown detector theNew york cityKaren northSouthern california

It is alarming: After second outage this year, experts say AT&T risks customer loyalty

AT&T's second prolonged outage so far this year left customers irate on Tuesday, with experts criticizing the company's response and saying the wireless company risked losing user loyalty over the issues.

United statesCamden countyNew yorkVillanova universityMojtaba vaeziUniversity of southern californiaWireless networking laboratory at villanova universityWireless networking laboratoryDown detectorDown detector theNew york cityKaren northSouthern california

It is alarming: After second outage this year, experts say AT&T risks customer loyalty

AT&T's second prolonged outage so far this year left customers irate on Tuesday, with experts criticizing the company's response and saying the wireless company risked losing user loyalty over the issues.

United statesVillanova universityCamden countyNew yorkMojtaba vaeziUniversity of southern californiaWireless networking laboratory at villanova universityWireless networking laboratoryDown detectorDown detector theNew york cityKaren northSouthern california

It is alarming: After second outage this year, experts say AT&T risks customer loyalty

AT&T's second prolonged outage so far this year left customers irate on Tuesday, with experts criticizing the company's response and saying the wireless company risked losing user loyalty over the issues.

United statesNew yorkCamden countyVillanova universityMojtaba vaeziUniversity of southern californiaWireless networking laboratory at villanova universityWireless networking laboratoryDown detectorDown detector theNew york cityKaren northSouthern california

AT&T outage frustrates customers on the go

AT&T provided some clarity about the outage, writing that an "initial review" found that it was likely caused by an internal error.

United statesSan franciscoMojtaba vaeziCatherine thorbeckeClare duffyJohn breyaultSan francisco department of emergency managementVillanova universityNational consumers leagueWireless networking laboratoryLate thursdayEmergency managementT amp

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