Dubai: Dubai Health Authority’s (DHA) ‘Doctor for Every Citizen’ telemedicine service benefited more than 88,000 customers in 2020. This service was launched by DHA in 2019 to achieve Article Five of the Fifty-Year Charter, in line with the directives of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice-President and Prime Minister of the UAE and Ruler of Dubai.
The free 24x7 service provides the public with reliable and approved medical consultations through direct visual and audio communication between the customer and the doctor.
Effective service during peak of COVID-19
Dr Alia Mohammad Rafie, consultant, family physician and acting director of Specialised Programme Services Department at DHA’s Primary Health Care Sector, stressed the importance of the service, especially during the current unprecedented times globally due to COVID-19. She said that this service was in line with the efforts made by the authorities concerned in UAE to implement precautionary meas