Hermes is the one of the biggest delivery service in the UK, second to Royal Mail. Sam Park, from Darlington, waited weeks for a two parcels, a Christmas present for his partner and a Nintendo Switch, to arrive.
READ MORE: The Darlington man said not knowing where his parcels were or if they were going to turn up caused “so many headaches”. The 25-year-old received the first email from Hermes confirming the company had the gift for his partner, Lauren Pinder, on November 20. This was marked as delivered on December 10, at 10.36am. Mr Park said: “They didn’t try to deliver it.