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Frontline health workers in Papua New Guinea say they are struggling to keep up with an influx of patients since the introduction of free primary health care in 2014.
A new report by the Australian National University and the University of Papua New Guinea raised concerns about a worrying trend of declining performance in the health sector, despite a dramatic increase in hospital funding.
The findings are a worry for Mt Hagen resident Miriam Makal.
When Ms Makal took her elderly father to hospital for eye surgery in December, he was turned away and told to come back the following week.