going to show you. you won t believe what we re going to show you. nightly news begins now. captions paid for by nbc-universal television good evening. i m harry smith filling in for brian. power to the people is a phrase from the 60s u.s. corporations have begun to feel in a big way this year. whenever companies propose new policies or changes consumers don t agree with, the response is instantaneous and unequivocal. as we reported last night, the latest case comes from phone giant verizon. as pete williams reports, verizon is listening. pete, good evening. reporter: harry, barely 24 hours after saying it would charge a fee for paying bills online, verizon wireless abruptly took it back. the company said it was acting in response to what it politely called customer feedback. cell phone and internet users have been complaining loudly since word of the new fee first leaked out, flooding twitter with critical comments and launching petition drives. i think it s a littl