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Before hanging up the phone, I tell guests my fee, but this is not universal among hotel doctors. Guests may learn when the doctor hands over the invoice at the end of the visit. It s often a bombshell. Guests have showed me bills for over a thousand dollars. It takes huge balls for a doctor to do this, but it works. Most people will quarrel with an unreasonable charge if it arrives in the mail but not face-to-face with a doctor in a room far from home. Long, long ago I made visits for a national concierge agency that boasted it would fulfill a hotel guest s every need. It was a luxury service, but not everyone in an upscale hotel is rich. After collecting an immense fee from several sullen guests, I stopped accepting the agency s calls.

Mike oppenheimA hotel doctorOpinion articleBetter ask howமைக் ஆபெந்‌ஹைம்கருத்து கட்டுரை