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Cumberland Connect Achieves +90 NPS by Transforming Broadband Operations and Member Experience, Named Calix Giant of Operations -December 20, 2023 at 01:31 pm EST

Cumberland Connect achieves an industry-leading +90 Net Promoter Score by creating unparalleled experiences for their members, leveraging the intelligent insights and automation inherent in the Calix.

United statesShane eleniakMike neverduskyCumberland electric membership companyCalix incCalix business insights servicesService cloudCumberland connectInnovations awardNet promoter scoreCalix intelligent accessCalix operations cloudCalix cloudOperations cloudMajor network outageAnnual report

Cumberland Connect Achieves +90 NPS by Transforming Broadband Operations and Member Experience, Named Calix Giant of Operations

Cumberland Connect Achieves +90 NPS by Transforming Broadband Operations and Member Experience, Named Calix Giant of Operations
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United statesMike neverduskyShane eleniakZach burgerFred reichheldCumberland electric membership companyService cloudBain company incCalix business insights servicesCalix incSatmetrix systems incCumberland connectPromoter scoreInnovations awardNet promoter scoreCalix intelligent access

Cumberland Connect Achieves +90 NPS by Transforming Broadband Operations and Member Experience, Named Calix Giant of Operations | Region

SAN JOSE, Calif. (BUSINESS WIRE) Dec 20, 2023

United statesMike neverduskyJim fanucchiShane eleniakFred reichheldZach burgerService cloudSatmetrix systems incCalix business insights servicesCumberland electric membership companyBain company incCalix incCumberland connectInnovations awardNet promoter scoreCalix intelligent access

Calix Operations Cloud Automates Network Outage Resolution So Broadband Providers Can Maintain Exceptional Subscriber Experiences While Achieving Massive OPEX Savings

Calix Operations Cloud Automates Network Outage Resolution So Broadband Providers Can Maintain Exceptional Subscriber Experiences While Achieving Massive OPEX Savings
streetinsider.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from streetinsider.com Daily Mail and Mail on Sunday newspapers.

Fred reichheldAlison crisciShane eleniakMike neverduskyCalix incBain company incSatmetrix systems incOperations cloudCalix operations cloudCalix support cloudSupport cloudNet promoter scoresCalix intelligent accessNew ways operations teams deliverTheir subscribersAnnual report