SAP Concur has appointed company veteran Charlie Sultan as president of Concur Travel. Sultan moves into the role from his most recent position as chief operating officer and SVP of strategic planning for SAP Concur.
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Open booking, where employees can book outside the company’s official travel program, had been steadily growing.
Part of the momentum is still down to more sophisticated technology, so direct bookings can be captured, with the likes of TripLink, part of travel and expense platform SAP Concur, and Traxo, playing a part.
However, the pandemic may be starting to impact this as Covid-19 cases still spiral in some destinations. Now, SAP Concur is exerting more control, by adding new compliance features to TripLink, which it said can help travel managers steer employees in the right direction when booking.