On the job at Labor, new commissioner Bruce Thompson overseeing changes ajc.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from ajc.com Daily Mail and Mail on Sunday newspapers.
The initial pandemic shutdowns of 2020 caused Georgia businesses to lay off workers in record-breaking numbers, leading to record-breaking problems for people trying to receive unemployment insurance benefits. Jobless Georgians reported unanswered calls for help and months-long wait times for approval.