The Financial Conduct Authority is already reaching out to insurance firm bosses to raise concerns the businesses won’t comply with the Consumer Duty when it
These smaller policies are sold as add-ons to home and car insurance but almost never claimed on, suggesting most consumers have no idea they have even bought them.
Many firms, including several top-ten insurers, shoot down almost half of claims - and experts say part of the problem is customers don t understand what they are buying.
The Financial Conduct Authority’s new four-outcome consumer duty rules set higher and clearer standards of protection across financial services and requires
For the period between April 2021 and March 2022, more than three quarters of the whistleblower submissions received by the Financial Conduct Authority are