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She said the situation had been made more stressful by the fact her husband, who has type one diabetes, keeps his insulin in the fridge and the longer the fridge was without power the more concerned they were the medicine would spoil.
UK Power Networks on the scene in Shipdham, near Dereham.
- Credit: Samantha Shelley
Mrs Lingwood said between December 24 and 27 the family went without power for a cumulative 30 hours and 45 minutes. I just think it s ruined Christmas, it really has, she said.
Mrs Lingwood said she felt UKPN could have handled the situation better. I know UKPN couldn t predict the faults, I understand that but when you hear the generators ran out of fuel, that s a bit ridiculous, she said. It s just errors that could have been avoided and stupid errors that shouldn t happen.