Dedicated efforts justify BIDV MetLife successes 17:47 | 22/02/2021
BIDV MetLife representatives received an AmCham CSR Recognition Award 2020
In the social distancing period of the COVID-19 pandemic last year, BIDV MetLife received a number of claims for insurance benefits under the circumstances of limited travel and difficulties in the verification process. However, with responsibility and the spirit of always putting clientsâ interest first, BIDV MetLife overcame such limitations, quickly collected documents, made claim decisions, and paid for the clientsâ families as soon as the paperwork had been completed.
One particular client had an accident and died in May, leaving behind their life partner and two school-aged children. BIDV MetLife had its staff quickly verify the information.