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Would-be lawyers in nearly all states are taking the online bar exam this week.
Software provider ExamSoft has previously been slammed for issues like tech glitches and data privacy.
From doubling its support staff to updating its software, here are the changes ExamSoft says it s made.
Nearly every state is holding their remote bar examinations on Tuesday and Wednesday, but many test-takers have concerns that tech glitches and other issues from the October bar exam are still lingering.
ExamSoft, the remote test-taking and proctoring software that s being used by many states, faced a flurry of criticism and outrage following the previous exam in October. Examinees voiced concerns over data security, facial recognition software that allegedly led to racial discrimination, and technical glitches some of which prevented some test-takers from accessing the test, as previously reported by Insider.