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Designated complaints legislation welcomed

Designated complaints legislation welcomed
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Designated complaints legislation welcomed

Designated complaints legislation welcomed
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ACCC urges prospective franchisees to do their homework

May 7, 2021 The competition and consumer watchdog is renewing calls for prospective franchisees to “do their homework” before taking on a franchise, after a nation-wide courier company was fined $1.9 million in penalties for misleading prospective franchisees. In proceedings brought by the Australian Competition and Consumer Commission (ACCC), the Federal Court declared in March that Megasave Couriers Australia breached consumer law by making false or misleading representations to incoming franchisees. Last month, the court ordered the company to pay $1.9 million in penalties, and director Gary Bourne to pay a penalty of $120,000. Megasave admitted that, from September 2019 to July 2020, it promised potential franchisees guaranteed minimum weekly payments of about $2,000 and an annual income of $91,000.

Court finds Megasave Couriers misled franchisees

March 5, 2021 The Federal Court has found Australia-wide courier delivery franchisor Megasave Couriers misled franchisees with false guarantees of weekly payments and annual income. In proceedings brought by the Australian Competition and Consumer Commission (ACCC), the Federal Court declared Megasave Couriers Australia breached consumer law by making false or misleading representations to incoming franchisees. Megasave admitted, from September 2019 to July 2020, it promised potential franchisees guaranteed minimum weekly payments of about $2,000 and an annual income of $91,000. However, the company was not paying its existing franchisees the promoted weekly payments, and it did not have the revenue to pay franchisees in line with its claims.

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