Fairlands Elementary School teachers and parents criticized the Pleasanton Police Department for not adequately responding to a call of a person jumping the school s fence, which led to a school lockdown the next day.
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Improves CX, reduces costs by resolving calls in the communications cloud–without needing a live agentFirst integrations include conversational AI leaders Cognigy and Google Cloud s Dialogflow,.
Unified Communications as a Service brings voice, text chat, meetings, and other communication technologies together into a single integrated platform. Here’s what to look for when shopping for a UCaaS platform, along with six top vendors to consider.