The app, which Metra, CTA and Pace riders use to purchase and manage tickets and track trains and buses, went down on Thursday and continued to experience glitches on Friday.
The Ventra app crashed Thursday morning leaving Metra passengers stranded on the first day of new ticketing changes and procedures. Metra first posted about the technical issues just after 8 a.m. on X, the site formerly known as Twitter. “Conductors have been notified and are allowing passengers to ride until the issue is resolved,” the transit agency said. Metra’s new fare structure was .