Meanwhile, the Meet Quality tool has added the ability for admins to view and troubleshoot the failed join attempts by simply hovering over a new icon in the timeline. This allows admins to quickly assist their users with connection issues without the need to contact Google for support.
Google Meet will now send a notification if you have a poor network connection. Alongside, it will provide tailored troubleshooting recommendations and quick actions to improve call quality. Workspace admins can now utilise Meet Quality Tool to analyse and troubleshoot instance where users are unable to join calls. The update has already started rolling out for all Google Meet users starting June 1.
Devdiscourse News Desk | California | Updated: 15-12-2020 07:00 IST | Created: 15-12-2020 07:00 IST Image Credit: Google
Google on Monday announced that it has added a new drill-down view in Meet Quality Tool that provides an additional level of information about meetings to help improve their quality.
These new details are available by default when viewing any meeting in the Meet Quality Tool. By hovering over an event, admins can view additional details and a timestamp for the event. They can click any connection endpoint in the timeline to bring up the following details:
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Network protocol changes (UDP, TCP)
Network connection type (wired, Wi-Fi, cellular connections)