Enterprises seek new contact center technologies and services to meet growing expectations and rising stakes for company reputation, ISG Provider Lens report says Enterprises across Europe and the
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STAMFORD, Conn. U.S. enterprise demand for contact center services is stronger than ever as customer experience becomes a major metric of business performance, according to a new research report published today by Information Services Group ( ISG ) (Nasdaq: III ), a leading global technology research and advisory firm.
STAMFORD, Conn. Information Services Group ( ISG ) (Nasdaq: III ), a leading global technology research and advisory firm, has launched research studies examining contact center services and as-a-service platforms that address how providers are responding to new enterprise requirements stemming from the pandemic and other factors.
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