A major change is coming to Baltimore’s 911 system. Non-violent mental health calls will now go to a crisis hotline.The goal is to help people who really don t need police and let officers focus on violent crime. Approximately 13,000 calls come into our 911 system each year for people in crisis, Mayor Brandon Scott said in a news conference Friday to discuss the program. Starting in early June, those types of calls will be diverted to this location. The program is in partnership with the Behavioral Health System Baltimore and Baltimore Crisis Response Inc. Trained professionals will either handle the situation over the phone or if needed, send a mobile crisis unit to the scene. The 911 diversion pilot aims to get the right outcome for callers whenever they dial 911. And I want to emphasize this is a small step to a larger system wide overhaul that must take place, Scott said. The consensus is many of the behavioral health related calls could have been safely resolved without