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HSBC and First Direct increase gambling block feature on accounts to 72 hours
New research has discovered a rise in online gambling during lockdown.
The UK Gambling Commission has reported a rise in gambling behaviour during lockdown (Image: Getty Images)
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HSBC announces extension of gambling block feature to 72 hours Share
April 16, 2021
HSBC UK has confirmed that the cooling off period for its gambling block feature has been extended from 24 hours to 72 hours.
The announcement follows the
UK Gambling Commission’s (UKGC) revelation that there has been a month-on-month increase of 29% in gross gambling yield (GGY) and a 7% increase in active accounts.
Maxine Pritchard, Head of Financial Inclusion and Vulnerability at HSBC UK said: “This is a challenging time for many of our customers, with some not working and perhaps facing financial difficulty. By increasing the restriction to 72 hours, this will help give our customers time to pause when they are tempted to return to gambling.
HSBC extends gambling cooling-off block to 72 hours
21st January 2021
| By Daniel O Boyle
High street bank HSBC has extended its gambling transaction blocking tool to now last for 72 hours at a time.
The bank said a major reason for extending the block was the British Gambling Commission’s October 2020 data, with the number of online bets and active accounts rising month-on-month as many workers returned to working from home.
“This is a challenging time for many of our customers, with some not working and perhaps facing financial difficulty,” Maxine Pritchard, head of financial inclusion and vulnerability at HSBC UK, said.
“By increasing the restriction to 72 hours, this will help give our customers time to pause when they are tempted to return to gambling.