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SuccessKPI to Present at AWS re:Invent Virtual Conference
January 12, 2021 GMT
CHANTILLY, Va. - January 12, 2021 - ( Newswire.com )
SuccessKPI, a leading, worldwide, pure SaaS analytics platform for contact center platforms, announced that it will present at the 2021 AWS re:Invent virtual event on Tuesday, Jan. 12, 2021, at 4:15 p.m. Eastern Standard Time. The speakers during this session will be Dave Rennyson, President and CEO at SuccessKPI and Chris Featherstone, Senior AI/ML Go to Market Specialist, Amazon Web Services, Inc.
In this session, learn how you can leverage Amazon Web Services (AWS) Contact Center Intelligence (CCI) solutions to improve the customer experience and reduce cost with AI. Explore how AWS CCI solutions can easily be built through an expanding network of partners to provide self-service interactions, live and post-call analytics, and agent assist on existing cont