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Student Loan Company Nelnet Is Having a Meltdown as Payments Resume Post-COVID Amid Biden s SAVE Program

Borrowers say they can’t get answers from the country’s largest student loan provider as repayments resume after the COVID pandemic reprieve.

United statesNorth carolinaGreat lakesWendy kellyScott buchananHeather schroeringElizabeth warrenBobby matsonOliver goldsteinDepartment of educationGreat lakes educational loan servicesUs department of educationEducation data initiativeSupreme courtOffice of federal student aidEducation department

Student Loan Repayment Chaos as Borrowers Face Delays

Borrowers have reported long hold times while trying to contact their loan servicers and receiving inaccurate information.

United statesLindsey galbo thommaElizabeth warrenKate nordstromDenise huxtableJoe bidenCustomer service representativeDepartment of educationConsumer financial protection bureauSupreme courtMaximus federal services incPresident joe bidenValuable educationMaximus federal services

Student loan repayments plunged into chaos as borrowers struggle to contact providers Nelnet, EdFinancial and Mohela as repayments restart this week

Millions of Americans are trying to organize the repayment of their student loans but are unable to speak with the companies servicing their loans.

United statesElizabeth warrenMiguel cardonaBlake morganKate nordstromMiranda bovitBrian oconnorConsumer financial protection bureauEdfinancial servicesSupreme courtMaximus federal servicesPresident bidenKansas cityBriano connorFinancial servicesSenator elizabeth warren

Scam targeting Medicare beneficiaries after data breach

COLUMBUS, Ohio (WCMH) — A warning for more than half a million Medicare beneficiaries nationwide. The Centers for Medicare & Medicaid Services alerted 612,000 customers of a data breach of a government contractor, Maximus Federal Services, earlier this year, putting the Social Security numbers, birth dates, and other personal information of customers at risk. CMS […]

United statesJudy dollisonCenters for medicare medicaid servicesBetter business bureau of central ohioMaximus federal servicesMedicaid servicesSocial securityBetter business bureauCentral ohioCentral ohio president judy dollisonFederal trade

Elizabeth Warren says student-loan companies can t use lack of funding as an excuse for bad customer service — and she s deeply worried they re not ready for repayment starting next week

Some student-loan borrowers "are waiting three or four hours before connecting with a representative" for payment information, Sen. Warren said.

Karine jean pierreEd markeyChris van hollenBill cassidyRichard blumenthalElizabeth warrenJoe bidenVirginia foxxMaximus federal servicesEducation departmentWhite houseDepartment of educationCentral research incGovernment accountability officeOffice of federal student aidConsumer financial protection bureau

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