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VIDEO: Critical Role of Trauma and Emergency Surgery Physicians in Patient Satisfaction: An Analysis of HCAHPS Data from 186,779 Patients and 168 Hospitals in a National Healthcare System. view more
Credit: American College of Surgeons
CHICAGO (January 29, 2021): Trauma patients and patients who need emergency surgery have little to no opportunity to get acquainted with the surgeon and team that will perform their operation. However, a large study has found that effective and meaningful physician communication is a more important contributor to the overall satisfaction of trauma patients and those having emergency surgery than it is for patients admitted to the hospital for medical reasons or for elective procedures.