Wendy's is implementing AI powered by Google to take customers' drive-thru orders. The company claims that the AI system will not just take orders, claiming, “It’s a personalized, responsive experience for every customer.”
Wendy's announced that its AI chatbot, Wendy's FreshAI, which can take orders at drive-thrus, is expanding to franchises in 2024 after successful trials at company-operated restaurants in the Columbus, Ohio market.
The rapid development of powerful artificial intelligence is upending life from shopping to education to financial services, giving people new tools capable of completing tasks previously inconceivable for machines.
Wendy s is piloting an underground autonomous robot system with the goal of delivering orders from the kitchen to parking spots in seconds, according to a press release. The partnership is in conjunction with hyperlogistics company Pipedream. "We know that serving…