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Acrisure grows sales, productivity with in-house AI engines | Crain s Detroit Business

The Grand Rapids-based global insurance brokerage in 2020 launched a strategy to leverage AI, significantly growing sales and efficiencies.

Elliott bundyGreg williamsMatt maroldaNational association of insurance commissionersGrand rapids basedPittsburgh based tulcoNational association

Insurance IT leaders herald new era for digital customer experience

With operating models upended by COVID-19 shutdowns, insurance CIOs pivoted to digital services for agents and policyholders and haven’t looked back since, making digital CX priority No. 1.

James mcglennonKimberly harris ferranteMatt maroldaJohn hancockJohn aflacAmazon web servicesHatch innovation labLiberty mutualGrand rapidsVirtual enrollment experienceMicrosoft azureGoogle cloud

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