In 2022, KXAN found chronic problems in the CVC division, including low staffing, pay and morale. As a result, victims and their families – like the Hendersons – were waiting longer and longer for benefits to rebuild their lives. New data obtained by KXAN shows those problems have worsened.
In 2022, KXAN found chronic problems in the CVC division, including low staffing, pay and morale. As a result, victims and their families – like the Hendersons – were waiting longer and longer for benefits to rebuild their lives. New data obtained by KXAN shows those problems have worsened.