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Accelirate Launches Managed Services for Enterprise Automation
The RPA services firm s newest offering provides monitoring, support, and bot infrastructure management for commercial RPA programs.
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SUNRISE, Fla., Jan. 12, 2021 /PRNewswire/ Accelirate Inc. has announced the release of its Enterprise Managed Services offering for Commercial RPA Programs. The service enables organizations to monitor, support, and manage their bot infrastructure through Accelirate s L1 and L2 Robotic Operations Center (ROC) resources.
Managed Services packages are available at several different service tiers, depending on the client s support needs. Offering the option to mix and match levels of L1 and L2 resources (including usability support, triage, troubleshooting, and issue resolution) and monitoring and support hours (8x5 up to 24/7), the organization can create a monitoring and support program with the coverage that best fi