/PRNewswire/ Zowie, the only AI-powered chatbot technology built specifically for eCommerce teams who want to drive sales through customer support, today.
Customer service tickets tend to fall into the same few buckets returns, refunds or quality control questions. Not only are these repetitive, but it leaves little time for customer engagement on more complex requests, like relaying information on products or helping a customer find the best product for them. Maja Schaefer and Matt Ciolek, […]