Oregon's population of people 75+ is projected to grow to 10% by 2030. Long-term care companies are working to provide incentives to recruit and retain staff.
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Senior advocates like Mary Rita Hurley, chairwoman of the Governor s Commission on Senior Services, said the whole thing is frustrating. It s like the right and left hand are on two separate bodies sometimes when it comes to communication amongst the different entities, said Hurley.
More than 750 calls were abandoned on Saturday, according to 211, although it s not clear how many of those callers were seeking cooling center information.
Portland resident Nathan Williams experienced the frustration firsthand. He had seen the social media messages telling people to call 211 for information and was trying to help someone get to a cooling center. I was surprised to find that there was no way to get a human on the line or no way I could find. And there was no information about the heat wave at all. It was as if the recording was from a month ago, Williams said.