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CTA says service is getting better, but Chicago commuters disagree

Chicago city transit officials have said L service is getting back on track. Hundreds of riders who answered a WBEZ survey aren’t so sure.

United statesLogan squareHyde parkLake viewCity of chicagoGold coastSam varley stephensAlton lynumMary ann schmelzerNikolas gamarraMarjorie kerstenEvan scanzeraBrian steeleUniversity of illinois chicagoIllinois chicagoCity colleges

CTA commuter survey: Always late, everything smells like weed among complaints from nearly 2,000 Chicago Transit Authority riders about riding the L, buses

In an unscientific WBEZ survey of regular Chicago commuters, many said service, safety and cleanliness have gotten worse since the COVID-19 pandemic began.

Cook countyUnited statesSaint vincent and the grenadinesRoosevelt universityUniversity of illinoisJackson parkSaint vincentNatasha leykMary ann schmelzerDorval carterJohn wilmesEmily vasiliouAlekzander sayersMichael gersteinManuel martinezBrian steele

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