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Spark s Digital Island teams with AWS to offer managed Amazon Connect
Digital Island blends AWS scale and AI with its own contact centre smarts.
Leon Sheehan (Digital Island) Credit: Supplied
Spark-owned Digital Island will use the Amazon Connect cloud contact centre from Amazon Web Services to support clients, but with a twist.
Leon Sheehan, CEO of Digital Island, said contact centres were often at the heart of a customer’s experience and a positive interaction can be a powerful competitive differentiator.
Higher Education Professionals Share Tips to Improve Student Success on the Education & Empowerment Podcast
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Higher Education Professionals Share Tips to Improve Student Success on the Education & Empowerment Podcast
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