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Everest Group Names Foundever™ a Leader in Customer Experience Management (CXM) PEAK Matrix® Assessment 2023

Vietnam s hotels adapt to post-pandemic situation

Sitel Group Releases Biennial CX Study Examining Global Consumer Expectations

The study surveyed 6,000 consumers equally split across six territories, revealing that 78% of consumers are ready to walk away from an organization following a single poor customer experience 70%

Sitel Group® Releases Biennial CX Study Examining Global Consumer Expectations

Sitel Group® Releases Biennial CX Study Examining Global Consumer Expectations
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Sitel Group Wins Silver Award for People-Centric Response to COVD-19 in 2022 Stevie Awards for Sales & Customer Service

MIAMI – March 21, 2022 –Sitel Group®, one of the largest global providers of customer experience (CX) products and solutions, today announced that it has been presented with a Silver Stevie® Award in the people-centric response to COVID-19 category for the 16th Annual Stevie Awards for Sales & Customer Service.

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