Retailers cautioned: Poor customer experiences bigger threat than tech voxy.co.nz - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from voxy.co.nz Daily Mail and Mail on Sunday newspapers.
Contrary to predictions that the days of small retailers are numbered, emerging new technology and shopper values suggests small retailers are well-positioned to thrive in the coming years—unlike the retail middle which will do it tough. Mark .
The demand by New Zealand consumers for speed, convenience and experiential shopping in 2024 may mean that most software as a service (SaaS) solutions – particularly in retail – have passed their 'use by date' even before reaching maturity as AI .