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Transcripts For BBCNEWS BBC Newsroom Live 20170802

bowlers channelling australian bowlers chanbeling beyonce. good morning. it s wednesday, 2nd august. welcome to bbc newsroom live recent unrest in english and welsh jails is causing grave concern , according to the prison governors association. in an open letter, the president of the organisation said governors were facing unacceptable stress . the letter comes after two days of unrest at the mount establishment in hertfordshire. mark lobel reports. there have been days of disorder at prisons in wiltshire and hertfordshire where riot trained officers were deployed to subdue unruly prisoners. this past year has brought an average of 20 attacks a day on staff in prisons in england and wales, following a decline in the number of prison officers over the past few years and complaints over pay. now the president of prison governors‘ association is publicly blaming the government for what she calls a crisis in many jails and unacceptable stress and anxiety amongst workers. i

How 311 is adapting to meet Albuquerque's needs

311 is taking tens of thousands of calls per month. The department's goal is to answer 80% of all calls in under 30 seconds.

Albuquerque's 311 service wants public input to improve its service

"How do we rethink 311 going forward? "

Inside Lucy Letby's 'disgraceful' prison life - from 'jail makeover to cell privileges'

Serial killer nurse Lucy Letby, who was convicted of murdering seven babies and attempting to kill six, is due to be considered by the Court of Appeal at a hearing in April

17 of the happiest and most desirable places to live on the Fylde coast