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Small businesses face new challenges as stateâs paid leave program kicks in
The toughest task may be figuring out how to fill workersâ shoes while they are out
By Jon Chesto Globe Staff,Updated December 31, 2020, 7:33 p.m.
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Eric Michelson, co-owner of Michelsonâs Shoes in Lexington and Needham, wants his workers to have easy access to the program.John Tlumacki/Globe Staff
Owners of small businesses have wrestled with logistical problems and plummeting sales since COVID-19 arrived. Now, they can add one more possible headache to the list: the stateâs new paid family and medical leave program.