In total, Tripadvisor said it penalised 34,605 properties for fraudulent activity and banned 20,299 members for failing to abide by its community standards in 2020.
Review site TripAdvisor has claimed it identified 3.6% of review submissions last year as fake, with the majority being rejected before they were posted.
In total, Tripadvisor said it penalised 34,605 properties for fraudulent activity and banned 20,299 members for failing to abide by its community standards in 2020.
Tripadvisor, the travel platform trusted by hundreds of millions of consumers worldwide for its traveler reviews, has today published its 2021 Review Transparency Report, revealing in detail the volume of review contributions to the platform in 2020, the impact of COVID-19 on user-generated travel guidance, and the multi-layered approach Tripadvisor takes to ensure reviews posted on its pages comply with the platform’s community standards.
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