Ms Demetrious told PA: “Their own GP has been in contact to make sure they are okay, and is arranging something else.
“I must say he has been a rock throughout many years of knowing my parents, and this is no reflection on him or that practice.
“I’m hopeful now they will be able to get the vaccine soon in a safe environment and not encounter the same as yesterday.”
Commenting on the video, Lewisham CCG said: “We’re sorry your parents faced this situation.
“This was the first vaccination day for the service, lessons have been learned. Vaccinators doubled to reduce waiting time; patients asked to arrive five minutes before appointment.