On average, the report found in 2022 and 2023 about 77% of calls were answered within 15 seconds or less. But when the volume of calls for help was higher than normal, only about 50% of calls were answered within that time frame.
APD s 911 center seeing progress in filling dispatcher, call taker vacancies - Austin Monitor austinmonitor.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from austinmonitor.com Daily Mail and Mail on Sunday newspapers.
City still needs more 911 operators - Austin Monitor austinmonitor.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from austinmonitor.com Daily Mail and Mail on Sunday newspapers.