Icelandair has decided to streamline its organizational structure to facilitate stronger performance. The Customer and Revenue divisions will be combined into a single Commercial division, bringing a.
Icelandair has decided to streamline its organizational structure to facilitate stronger performance. The Customer and Revenue divisions will be combined into a single Commercial division, bringing a holistic approach to commercial topics with continued strong focus on customer experience across the Company. Tómas Ingason will be responsible for the Commercial division as Chief Commercial Officer. Sylvía Kristín Ólafsdóttir will move from the role of Chief Customer Officer to the role of Chief O