Ticket refunds
Air Malta refers to the letter by Anthony Curmi entitled ‘Refunds due by Air Malta’ (February 20).
Our records show that Curmi’s tickets were originally purchased through an online travel agency as part of a group. When flights were subsequently cancelled, the group applied to Air Malta for travel vouchers and these were issued accordingly. Air Malta wishes to reassure its customers that it will honour all commitments undertaken. We have been in touch with Curmi and resolved the matter to the satisfaction of both parties.
Air Malta also refers to the letter by Anthony Girard entitled ‘Air Malta refunds’ (February 23).