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A total of 241 Maltco Lotteries’ agents and employees have recently completed a specialised training in responsibility aimed for individuals who work as front liners in the gaming industry. The training which was given over and above the company’s annual responsible gaming training programme, was organised by the Responsible Gaming Foundation (RGF) and focused on psychological concepts and characteristics of problem gamblers.
The course was conducted by psychologists and university lecturers with expertise in the field as they have ample experience with people suffering from different addictions. Although that it had initially started in the form of physical training last September, the course continued through online virtual training sessions amid the COVID-19 pandemic.