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Majestic Resorts is known for its collection of all-inclusive resorts in The Dominican Republic and Mexico. We spoke with Jordi Figols Gagliardi, Majestic Resort’s Corporate Business Process Manager, to learn more about their IT setup and new hotel opening integrations. Jordi had a key role in opening their latest property on Mexico’s Costa Mujeres near Cancún and shared his learnings from the process and how they’re using those learnings to inform new projects at their other properties.