Dept of Workforce Development: Continues customer service improvements for unemployment insurance wisbusiness.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from wisbusiness.com Daily Mail and Mail on Sunday newspapers.
MADISON, Wis. – It was not a pleasant time in the Wisconsin Department of Workforce Development. The start of the COVID pandemic in early 2020 prompted a surg
MADISON, Wis. (AP) Wisconsin has entered into a nearly $17 million, multi-year contract with software development company Flexion to update the antiquated system for paying unemployment claims that was overwhelmed last year during the start of the COVID-19 pandemic, the state announced Wednesday.
MADISON, Wis. — The Wisconsin Department of Workforce Development is rolling out new updates to its systems. The move comes after many Wisconsinites had issues applying for unemployment benefits during the pandemic. The DWD is working with Madison-based Flexion Inc. to make rapid improvements for customers. “There’s going to be a virtual agent component there,” DWD Secretary-designee Amy Pechacek said..