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A former Commissioner Insurance of the National Insurance Commission (NIC), Ms Lydia Lariba Bawa, has reiterated the need for staff of insurance companies to be abreast with developments in the industry to be able to serve clients better.
He said one key way to ensure this was for employers to prioritise periodic training and refresher courses for their staff to enable them to better serve the needs of the industry.
She said it was important for company to offer continuous practical and hands-on training for staff to engender value addition to the services provided by them to their clients.
She made the call after a three-day capacity building workshop organized by Imperial General Assurance for some of its technical staff from May 24 to 26 in Accra.