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Research conducted by IR spotlights the time wasted by IT teams working across multiple unified communications and collaboration (UC&C) devices and applications. SYDNEY, April 27, 2023 /PRNewswire/ IR (ASX:IRI) a leading provider of global performance management and analytics for Unified Communications and Collaboration (UC&C) has revealed research that shows the enormous time wasted by IT professionals managing multiple tools in a UC&C environment. The IT Time Crunchresearchindicates that when multiple monitoring and troubleshooting tools are in the UC&C mix, IT practitioners spend the most time troubleshooting issues across the tools. Some of these issues go unreported leading to reactive troubleshooting due to a lack of insights across on-premises, cloud or hybrid environments. "IT teams waste almost eight hours a week, or a full working day, trying to find the source of issues. This has several impacts, two major ones being the productivity of the teams managi

New south walesUnited statesUnited kingdomUnified communicationsManaging directorResearch conducted by ir spotlights the time wasted it teams working across multiple unified communications and collaboration uc ampc devices applications sydneyApril 27023 prnewswire ir asx iria leading provider of global performance management and analytics for unified communications collaboration uc ampc has revealed research that shows the enormous time wasted by it professionals managing multiple tools ina environment crunchresearchindicates when monitoring troubleshooting are in mixT practitioners spend the most time troubleshooting issues across tools some of these go unreported leading to reactive due toa lack insights on premisesLoud or hybrid environments quot it teams waste almost eight hoursa weekRa full working dayRying to find the source of issues this has several impactsWo major ones being the productivity of teams managing uc ampc environment and employee user experience it need visibility on performance tools platforms inaO enable them to focus on more important workUot said john ruthvenCeo and managing director